Electronic Commerce [e-commerce]
refers to the conducting of business on the Internet.
This includes buying or selling goods and services over
the Internet. electronic mail, more commonly referred
to as email, is an electronic letter or memo that you
can send to anyone on the Internet who has a valid email
address. email address An email address is a unique
Internet destination or location to which you may send
electronic mail.
What are the benefits to Ecommerce?
Anyone who has an online business
providing products and services to the world can appreciate
that one of the more costly aspects of running an ecommerce
site can be the phone bill. There's not just communications
with clients, but also with potential partners and merchants
who may be in other countries. Networking via voice,
even in this age of email, is still a very important
marketing/strategic partner negotiations tool.
• Extend the range of sales territory
• Streamline communication to suppliers and clients
• Expand reach to new clients
• Improve and time spent on correspondence
• Track customer service to existing clients
• Reduce paperwork satisfaction
• Expedite billing
• Improve collaboration on work projects
• Expand markets beyond geographical, national boundaries
• Leverage legacy data
• Improve inventory control, order processing
• Establish position in emerging E-Commerce marketplace
• Lower costs of overhead
• Realize economies of scale by increasing sales volume
to new markets
• Monitor competition and industry trends
• Improve or expand product lines - locate new suppliers,
products that could be included in
catalogue.
E-Commerce Business Operations By virtue of its similarities,
the scope of operations for E-Commerce is nearly as
broad as traditional commerce. E-Commerce includes both
traditional activities (e.g. providing product information)
and new activities (e.g. conducting online retail in
virtual malls, publishing digital information). Some
of the common operations that define E-Commerce are
specific business-to-business and business-to-customer
interactions, such as: • Information exchange • Goods or services trading • Sales promotion and advertising • Online digital content delivery • Electronic funds transfers
and transaction processing
• Electronic share trading
